Consulting services


It is critical that fact-finding investigations ensure:

    • procedural fairness
    • confidentiality
    • thorough record keeping
    • respect for all parties, and
    • soundly substantiated findings.

    We are familiar with Award and Federal and State statutory requirements and can provide you with investigation reports that withstand scrutiny.

    Drawing on our wide range of managerial, governance, human resources and industrial relations experience we can provide you with systemic recommendations if required. This can turn a problem a learning experience, improve governance and avoid a recurrence of similar issues in the future.

Proving your results

Have you decided to review program activity before taking your organisation in a new direction? We can help. We evaluate funded and sponsored programs; consulting with key stakeholders and policy communities to clarify activity, measure results and communicate findings.

Get the support you need to change direction or consolidate in one primary area. Make sure you agree on the right strategy and develop a plan that is communicable, actionable and measurable. Base your decisions on evidence.

If you’re ready to tap into the collective insights of your organisation and its stakeholders and build a strategy that will guide you into the future, talk to us about your evaluation project.

Sharyn Coughlan strategic planner

Strategic and operational planning, and review

Your organisation’s policy and planning cycle is critical to accountability, supporting your organisation to make evidence-based decisions with confidence.

Whether for strategic or operational purposes, we can help you think about where you’re going, who’s going with you, the results you’re looking for, and how to effectively map, measure and monitor progress.

On behalf of the team our sincerest thanks for bringing your expertise, enthusiasm, rigour and finesse to this project. You have been terrific to work with and have done an excellent job getting across the intricacies of our model, the way we work and our purpose … not to mention diplomatically navigating policy tensions.

I highly recommend Sharyn and her team. We have subsequently engaged Sharyn for staff coaching purposes and have found a comparable expertise and authentic approach to this work as well. Absolutely an all-rounder. We will continue to seek Sharyn’s expertise for both our strategic policy work, and our staff coaching and engagement.

Simone Parsons

Chief Operating Officer, Women’s Community Shelters.

Work with us:

The Coughlan & Co team works with organisations like yours to help you and your people:

  • Achieve and measure greater impact
  • Stretch into new roles and directions
  • Better lead, communicate and self-regulate
  • Make evidence-based decisions with confidence and relative ease
  • Prepare investigation and evaluation reports that withstand scrutiny
  • Mediate between parties in conflict to rebuild their relationship
  • Introduce surveys that take the pulse of your workplace
  • Build competencies in writing clearly, succinctly and persuasively

Link in with Sharyn

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