If you want your best people to be ready to step up when vacancies occur in your organisation, you’ve probably been thinking about developing a succession plan for business continuity in a competitive labour market. Of four simple tips promoted in the HBR recently,...
If a section of your organisation seems to be in conflict more often than not, you are probably spending too much time dealing with serial complaints and grievances. Something has to change. There are numerous ways to facilitate teams, so be clear about the purpose of...
Leadership and management are not different disciplines; they work hand in hand and are integral to each others’ success. By leading different ways of connecting and collaborating across the ether, you can help your people reflect on the impact of disruption and bring...
How has your service delivery changed as a result of the pandemic? As staff explore new ways of doing things to meet individual needs it’s all too easy to drift into the risky territory of unauthorised decision making and shaky service options. A recent article in...
Perhaps your organisation, or maybe just one section, needs reviewing. Resources don’t seem to be allocated where the need is greatest, and some of the work processes and outputs are causing dissatisfaction with clients. Those planned technology changes alone are...
